Can I cancel my repair order?

Yes, you can cancel your order at any time between purchasing your repair service and sending your Vivos to us.  

Simply contact our customer service team on revivo@vivobarefoot.com and let us know. Remember to provide your order number and any relevant details.  

Once we receive your cancellation request, we will process a full refund for the repair service. The refund will be issued to the original payment method used during the purchase. Please allow a few business days for the refund to appear in your account. 

Confirmation: After processing your cancellation and refund, we will send you a confirmation email. This email will include details of the refund and any other relevant information.